Lawyers specialists in E-Commerce
E-commerce consists in buying and selling products or services through electronic media, such as websites, social networks, or apps.
With the advance of technology, there are numerous establishments that have replaced their traditional form of commercial activity and now have profiles on social networks or websites where they can reach a wider range of the public. In this way, buying and selling become a simpler and more efficient task.
The advantages of e-commerce include: global reach, increased sales opportunities, greater brand recognition, fast and efficient commercial distribution, territorial extension, and cost savings.
In addition, it allows different commercial relationships to be established, depending on the intervening parties, the following can be distinguished:
- B2B (Business to Business)
- B2C (Business to Consumer)
- B2E (Business to employee)
- C2C (Consumer to Consumer)
However, the use of this form of commercial activity through technology involves taking into consideration certain legal issues, such as: the legal obligations of contracting, distance selling, the rights of consumers and users, data protection, or intellectual property with respect to web content.
At Navas & Cusí we are experts in E-commerce, and we have a specialist team of lawyers who provide legal advice on the entire process of distribution, sale, purchase, and supply of information on products or services over the Internet.
Currently, agreements made by electronic means, such as the Internet, have increased considerably, since with a single “click” we can carry out transactions or access a multitude of goods and services. But in order to carry out these transactions or to access certain products or services, it is essential to establish rules on the agreement reached between the parties, and this is through the Electronic Contract.
In Spain, the electronic contract is defined in Law 34/2002 on Information Society Services and Electronic Commerce as:
“any contract in which the offer and acceptance are transmitted by means of electronic data processing and storage equipment, connected to a telecommunications network”
The problem with electronic contracts is that, on many occasions, some of the parties do not know how they work, nor the rights or obligations to which they are bound once the contract has been formalized. Therefore, when carrying out this type of contract, issues such as jurisdiction, applicable law, the jurisdiction of the courts, confidentiality, etc. must be taken into account, as this can cause problems from a legal point of view for consumers and users.
In the same way, the purchase of goods and services through electronic means gives rise to certain risks for the consumer, as there is no physical contact between the parties in sales, such as: hidden defects in the products, failure to meet delivery deadlines, difficulty in making claims due to the lack of data on the physical address, damage to the product caused in transport, among others.
Therefore, in order to be able to carry out this type of contracting safely and benefit from the advantages offered by consuming in a wider and more competitive market, it is essential to have legal advice in order to avoid possible fraud or abuse that may arise from it. Navas & Cusí offers the following services:
- Adaptation to the Law on Information Society Services in all types of portals and websites.
- Auditing of websites and portals.
- Defense of consumers and users.
- Electronic contracting.